Bioethanol Fuel Safety
Ethanol Fuel is highly flammable and presents real danger when not used in direct compliance with the equipment.
Ethanol Fuel should ONLY be handled by adults, NEVER by children.
To ensure safe use you must carefully read and adhere to all the manufacturer instructions. These instructions should be kept for reference and provided to ANYONE planning to use Ethanol Fuel in a burning device (equipment).
Do not store Ethanol Fuel in direct sunlight, or allow to become heated: always keep in a dry cool area.
Dispose of unused contents and empty bottles in accordance with local regulations for hazardous materials.
Ethanol vapors are heavier than air. Vapors may settle in low or confined areas, or travel long distances along a surface to an ignition source where they may ignite or flashback. Dangerous amounts of vapor can be created when refilling a hot burning device. Flame may be nearly invisible; approach fire with caution and be certain that fire is out. Do not open bottle in presence of a flame or ignition source. BURNING DEVICES MUST BE ALLOWED TO COOL DOWN COMPLETELY TO THE AMBIENT TEMPERATURE BEFORE REFILLING.
Ethanol Fuel, when not used correctly and safely can cause serious burns, destruction of property, or even death.
CAUTION/ DANGER/ FLAMMABLE
Highly Flammable Extremely Dangerous if not handled according to instructions. Keep out of reach of children. Fuel may burn with nearly invisible flame. Never refill a hot burner! Allow full cool down before refueling. Always follow equipment manufacturers’ instructions and safety recommendations.
In case of fire: Use carbon dioxide or dry chemical fire extinguisher. Do not use water jet for extinction.
Keep away from heat. Keep away from sources of ignition. Keep container tightly sealed and in a dry cool place out of direct sunlight. Do not ingest. Avoid contact with eyes.
Wear eye protection and gloves. Wash hands thoroughly after handling.
Keep container tightly sealed in a cool, well-ventilated area. Avoid all possible sources of ignition. Keep out of the reach of children.
FIRST AID MEASURES:
IF IN EYES: Rinse cautiously with water for several minutes. Remove contact lenses if present and easy to do. Continue rinsing. If eye irritation persists: get medical attention/advice.
Skin: Rinse exposed area well with water and wash with soap. If irritation persists, consult a physician or dermatologist.
Ingestion:.Do not induce vomiting..Not suitable for human consumption. If swallowed, seek medical attention immediately and show the container or label.
Inhalation: Immediately move victim to fresh air. In case of breathing difficulties, administer artificial respiration. If there is no immediate improvement, seek medical assistance.
More information on the storage and handling of flammable liquids is also available on the HSE (Health and Safety Executive) website:
The Safety Data Sheet for EkoFuel bioethanol fuel is available here and should be read prior to using the bioethanol fuel.
- Signature required
Delivery will be made according to the delivery service selected. When the courier attempts delivery, they will only leave the parcel(s) with a signature at the delivery address or with a neighbour. If no-one is home and the delivery driver attempts to leave the parcel with a neighbour their signature is also required.
- Leave unattended at own risk
Delivery is made according to the delivery service selected. If no-one is home when the courier attempts delivery, the driver can leave the parcel unattended at the property. Leaving an item safe will be at the driver's discretion and leaving safe if not permitted for business addresses. If this delivery option is selected, the goods are left at the risk of the buyer and the order is considered fulfilled once the driver has left the parcel(s). If a buyer asks for the goods to be left safe and they cannot be located following delivery, while we will provide as much information as available from the courier, Prima Industries Ltd and the courier accept no responsibility for the theft. It is the buyers responsibility to contact the Police regarding any lost deliveries.
Due to the flammable nature of the bioethanol fuel, we are unable to ship across water to Scottish Isles, Northern Ireland, Off Shore & Channel Islands.
If no-one is in for the delivery and depending on the delivery service you have selected, the item may be left with a neighbour, left safe or returned to the depot awaiting further contact from the consignee. The Stove House nor Prima Industries Ltd or our courier cannot accept responsibility for any goods lost or stolen once delivery has been made.
If the item is returned back to the consignee's (buyer's) local depot, it will be held for 2 days before it is returned back to sender. You must contact the courier with your tracking number within the 2 days to arrange a suitable time for re-delivery or collection.The re delivery will be carried out in line with the same service selected at the time of order. No changes to the delivery address or type of delivery method are permitted. Please note: If the package is returned to sender there will be a charge for re delivery or a refund issued minus the cost of return carriage.
Other Terms and Conditions
These terms will apply to all your purchases from our website, whether you are ordering online or by telephone. Please read this document carefully and print it off or download it before placing your order. We may change these terms from time to time. Please check them before you make a new purchase.
You can pay for your order by Visa, MasterCard, Delta/Connect or Switch (online via WorldPay or over the phone). We will take all reasonable care to keep your order details and payment secure, but, unless we are negligent, we will not be liable for any losses if an unauthorised third party obtains access to your information. If billing and delivery addresses are not the same, we may require a utility bill for confirmation. All prices quoted on our web Site include VAT unless stated otherwise. Prices on all products exclude delivery, unless stated by us.
Your Agreement With Us
We will confirm acceptance (or otherwise) of your order as soon as possible, either by email (if your order is placed on-line) or by telephone (if your order is placed over the telephone). A binding agreement arises once we accept your order and we will then charge your credit/debit card on acceptance of your order.
All items are subject to availability. We can only guarantee availability whilst stocks last. If the goods ordered are unavailable, we will contact you with suggestions of goods of equivalent quality and wherever possible a similar price. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.
Cancellation and Returns Information:
Important Information & Time Limitations
Any transit damage, shortages or incorrect goods supplied must be noted on the delivery note at the time of delivery. Please ensure that you thoroughly inspect your goods for any cosmetic damage, incorrect goods, missing parts or other problems as soon as you receive them. If this is done after delivery has taken place, you are required to contact us within 7 days of delivery of your goods giving full details of any problems, for us to arrange for suitable action to be taken.
Damaged or Faulty Goods
If you receive goods in a damaged condition, please make a note of this on the delivery despatch note when signing. Under our terms and conditions we do state it’s the receivers responsibility to make a note of the damage on the dispatch note when signing for the goods. Failure to note any damage when receiving the item will void the opportunity to claim.
Goods must be checked on delivery and faulty goods must be reported within 24 hours of delivery with supportive evidence i.e. photographic evidence.. If there is a problem with your goods, please contact us on 01730810931 or via email at firstname.lastname@example.org, Monday – Friday, 9am – 3.30pm. We will try and repair or replace all damaged or faulty goods found upon delivery.
Incorrect Goods/Wrong Amount of Goods
It is your responsibility to ensure that you have signed for the correct number of goods delivered. At time of delivery you must also check that you have received the correct goods in accordance with your order. If you find that you have received incorrect goods or the wrong amount of goods, you must make a note of this on the delivery dispatch note when signing, you must then notify us of this by phone, email or letter in any case within 7 days from receipt of goods
Please Note: Do not use an item if it is damaged or an incorrect item. This counts as acceptance of goods and the item is then non returnable.
You have the right to cancel your order at any time before goods are delivered to you for any reason. In compliance with the distance selling regulations you have a Cooling Off period where you may withdraw from this agreement at any time up to 7 working days after the day we have delivered the goods to you. If we have delivered the goods, you must not have used them and must have kept them in the condition they were delivered. You must return them to us at your own cost. A 20% restocking fee will be incurred when any goods are sent back unwanted after the 7 day cooling off period, this will be deducted from the your refund.
When we receive the goods we will inspect them to the goods are in the condition that we sent them to you. All items are subject to inspection. As a consumer you have a duty to return the goods in perfect condition. We advise that you should return the product within its original packaging as it will insure that the product is not damaged on its return journey.
We advise you to take out insurance on your goods when sending them back to our returns dept. If goods arrive to us damaged, you will be charged the full cost of the product.
Please Note: We are unable to take back items that are over 28 days old from date of delivery
If, in the event, you wish to make a complaint, please contact us in writing.
We shall then fully investigate the matter and contact you within 5 working days from receipt of letter. This guarantee is in addition to any warranties or conditions implied by law and nothing in these terms affect your statutory rights.
Delay or Failure to Perform
We shall not be liable to you if we are prevented or delayed in performing of our any obligations to you if this is due to any cause beyond our reasonable control e.g.
- an act of God, explosion, flood, fire or accident
- war or civil disturbance
- strike, industrial action or stoppages of work
- any form of government intervention
- a third party act or omission
- failure by you to give us a correct email or delivery address or notify us of any change of address
If this happens we shall inform you as soon as is reasonably practicable and if these circumstances continue for 30 days either you or we will be free to cancel the contract. If so, we will give you a full refund of any payment we have received from you within 30 days of cancellation.
Data Protection and Privacy Statement
Caring For Your Purchase
Always refer to the operating, care and maintenance instructions in relation to each product.
We have made every effort to display as accurately as possible the colours of our products that appear on this Web Site. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual product. While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate. The products sold on this Web Site have been designed to comply with the health and safety laws of the UK and we cannot warrant or represent that they comply with any health safety or other legal requirement outside the UK.
All contracts formed between us for the purchase of items from this Web Site shall be governed by English law and any dispute shall be subject to the jurisdiction of the English Courts. If any provisions of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed sever-able and shall not affect the validity and enforce-ability of the remaining provisions.